Who is responsible
The controller is Philip Harvey trading as Harvtec, 1 Railway Villas, Brea, Camborne, Cornwall, TR14 9BN. For privacy enquiries, use the telephone button or the Harvtec contact page.
Website information
Privacy
Philip Harvey trading as Harvtec is the data controller for information handled through this public website and direct Harvtec enquiries. The website has no analytics, advertising pixels or on-site enquiry database. Email enquiries are delivered to Harvtec’s mailbox.
The essentials
How this website works
Project brief builder
Details typed into the form stay in your browser until you choose an action. Send enquiry sends the name, contact details, selected service and message through Harvtec’s server and SMTP2GO to Harvtec’s shop and owner enquiry mailboxes. Copy project brief only copies the details to your device clipboard.
Information and purposes
We use enquiry details to understand and respond to your request, prepare requested work and keep appropriate business records. Technical access and security logs may include IP address, page, browser and request time. The form relay keeps hashed rate-limit identifiers and delivery references for approximately 24 hours, without saving the message body in its local state.
Lawful bases
Website security and diagnostic records are handled for Harvtec's legitimate interests in operating a safe and reliable service. Enquiry information is handled to take steps at your request before a contract, to perform an agreed contract, to meet legal obligations, or for legitimate business interests where those interests are not overridden by your rights.
Sharing and external services
Enquiries are processed by our hosting provider, SMTP2GO for email delivery and our mailbox providers for the shop and owner enquiry mailboxes. Information may also be shared where needed with professional advisers or public authorities. External services such as Facebook and LinkedIn operate under their own privacy terms.
Retention
Technical logs and enquiry records are kept only for as long as reasonably needed for security, diagnosis, responding to the enquiry, delivering agreed work, meeting legal or insurance requirements, and resolving disputes. Records are then deleted or securely retained under the applicable business-record requirement.
Your rights
Depending on the circumstances, you may ask for access to your personal information, correction, deletion, restriction, portability or object to its use. You may also withdraw consent where consent is the basis used. Contact Harvtec using the details above to exercise a right.
Complaints and transfers
You may complain to the Information Commissioner’s Office at ico.org.uk if a privacy concern is not resolved. Our email providers may process information outside the UK under their applicable safeguards and terms. Contact Harvtec for information about the handling of your enquiry.